Privacy and Cookies Policy
(UPDATED MAY 2018)
1 Introduction
Sapori e Saperi Adventures Limited (“we”, “us”, “our” or “Sapori e Saperi”) is committed to protecting and respecting your privacy and using any information you provide to us responsibly.
Email: info@sapori-e-saperi.com
Telephone: +44 7768 474610
2 Use of your personal information
2.1 We may collect the following information about you
2.4 What we do with the information we gather
2.5 Links to other websites
Our Website may, from time to time, contain links to and from the websites of our partners/suppliers. If you follow a link to any of these websites, please note that these websites have their own privacy and cookies policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
2.6 Disclosure of personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission except in the event that we outsource any of our business functions under which we collect or store your information (see clauses 2.2 and 2.3); or are required by law to do so; or in order to enforce or apply our Terms and Conditions and other agreements; or to protect our rights, property, or safety of our
employees, our customers, or others.
2.7 Controlling your personal information
3.1 What are cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
3.2 How we use cookies
4 Changes to our privacy and cookies policy
Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page.
1 Introduction
Sapori e Saperi Adventures Limited (“we”, “us”, “our” or “Sapori e Saperi”) is committed to protecting and respecting your privacy and using any information you provide to us responsibly.
- We will only use your personal information to provide the products and services you have requested from us.
- Understanding how people use our website helps us to improve it. For this reason, we collect basic usage data but it is not personally identifiable.
- We never share your information with third parties for marketing purposes.
- Use of your personal information: The basis on which your personal information that we collect from you, or that you provide to us, will be stored and used by us.
- Information about cookies: What cookies are and how we use them.
Email: info@sapori-e-saperi.com
Telephone: +44 7768 474610
2 Use of your personal information
2.1 We may collect the following information about you
- Information that you provide by filling in forms on our Website. This includes subscribing to our newsletter or requesting further services.
- Information submitted on our Booking Form.
- Information submitted when you contact us by email, messaging service or telephone and/or when you report a problem with our Website.
- We never collect credit or debit card information and we never store your payment details. Payments are made through our payment solutions providers. You will be providing credit or debit card information direct to our providers who process payment details in a secure manner.
- Information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our suppliers/partners. This is statistical data about our users’ browsing actions and patterns and we do not link this information to personal identifiers of our Website users.
- Information about your general internet usage by using a cookie file which is typically stored on the hard drive of your computer (as used by most websites). Detailed information about our use of cookies is set out in Section 3 of this policy.
- The information that we collect from you may be stored on our internal systems or transferred to, and stored at, a destination inside or outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our partners/suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy and Cookies Policy.
- If you join our mailing list by filling in the form hosted on our Website or other online services such as FaceBook, the data that you submit will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor. We also retain the data on our internal systems. Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe link contained in any email newsletter that we send you or by requesting removal via email.
- Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our Website and any transmission is at your own risk.
- Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access and require our partners/ suppliers to do the same. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
2.4 What we do with the information we gather
- We use the information you provide about yourself when requesting a tour or course to fulfil your request. We will contact you via email, a messaging service or phone depending on your preference to discuss your request. We do not share the information you provide with outside parties except to the extent necessary to fulfil your request.
- We use the information you provide about someone else when requesting a tour or course only to fulfil your request. We do not share this information with outside parties except to the extent necessary to complete that request. We do not add the other person to our mailing list. If they wish to receive our email newsletter, the recipient may visit our Website and sign up.
- If you sign up for our newsletter, we may periodically send promotional emails about our tours and courses, special offers or other information which we think you may find interesting using the email address which you have provided.
- We may use the information to improve our products and services.
- We may use the information to customise the Website according to your interests.
2.5 Links to other websites
Our Website may, from time to time, contain links to and from the websites of our partners/suppliers. If you follow a link to any of these websites, please note that these websites have their own privacy and cookies policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
2.6 Disclosure of personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission except in the event that we outsource any of our business functions under which we collect or store your information (see clauses 2.2 and 2.3); or are required by law to do so; or in order to enforce or apply our Terms and Conditions and other agreements; or to protect our rights, property, or safety of our
employees, our customers, or others.
2.7 Controlling your personal information
- You have the right to access the personal information that we hold about you in many circumstances. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will in most cases provide it to you or them free of charge. Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
- If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
- You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.
- If you would like to exercise these rights, please contact us as set out in Section 1.
3.1 What are cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
3.2 How we use cookies
- We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
- Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
- A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
4 Changes to our privacy and cookies policy
Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page.
